Payment and refund information

How payment and report delivery work

The application currently charges $19 once for a full report tied to one saved vehicle review and one repair estimate.

The payment

One-time payment for one vehicle and one repair estimate. No subscription. Checkout is hosted through the installed Stripe payment flow. The server sets the $19 amount and verifies the checkout session belongs to the saved review and that the buyer-paid total is $19 before it unlocks the paid report.

If the report is unavailable

A successful payment is saved against the review. If report generation does not complete, reopen the same private review and use the retry option. The retry uses the saved payment session and does not start another checkout. A completed report is stored and returned on later visits to the same private review.

No refund promise or alternate remedy is currently configured. The owner still needs to decide what remedy applies if payment succeeds but the report remains unavailable after retry, and whether any other refund eligibility or timing terms should apply. Until that decision is made, this page does not promise a refund, replacement, or response deadline.

Questions can be sent through the configured Wrenchloom contact route.